Sorry Krix
But i think the Normal way, as well for one who don't speak german is to send a mail to the seller and don't open a Thread on a Airsoft Board...
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| Airsoft.ch http://www.airsoftarea.ch/phpbb3/viewtopic.php?f=2&t=24321 |
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| Autor: | krix [ 8/10/2015, 17:40 ] |
| Betreff des Beitrags: | Airsoft.ch |
hi, i ordered a battery from airsoft.ch because AA-store didnt have anything over 2000mAh. i ordered a 9.6v 3600mAh and i payed 87.90 CHF (77.90 battery, 2.00 priority post package, 8 postage) and i received a 8.4v 3600 mAh instead. after reading the paper about refund/return i was surprised to see that i must pay to return the item and they wont do refund to paypal accounts. and in the invoice/bill of delivery the item is 9.6v battery so this is a error from airsoft.ch can someone help me and tell me what can i do to get my item without paying anything extra because this was their error not mine. |
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| Autor: | Karaya [ 8/10/2015, 19:13 ] |
| Betreff des Beitrags: | Re: Airsoft.ch |
Just write them an E-Mail and explain them your Problem. |
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| Autor: | Indy [ 8/10/2015, 19:22 ] |
| Betreff des Beitrags: | Re: Airsoft.ch |
Sorry Krix But i think the Normal way, as well for one who don't speak german is to send a mail to the seller and don't open a Thread on a Airsoft Board...
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| Autor: | krix [ 8/10/2015, 19:30 ] |
| Betreff des Beitrags: | Re: Airsoft.ch |
im just asking what is the best way to solve this without spending money sending package back. i have sent email and will go to the store change the battery directly. i know i dont speak much german but when i use google translate i always get some funny translations. |
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| Autor: | Indy [ 8/10/2015, 19:41 ] |
| Betreff des Beitrags: | Re: Airsoft.ch |
The refund policy from tmt is only for stuff you ordered, you don't order this battery, so you don't have to pay... The refund policy in Switzerland its only a rule when you want send something back, but not when the seller send you the wrong product ... i hope you understand something wrong in the Mails from TMT... You can send me a PN when you need help to understand some stuff. .. |
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